MHEDA’s 56th Annual Convention, “The Customer Convention,” will take place April 30 – May 4, 2011, at the JW Marriott Desert Ridge in Phoenix, AZ. Hundreds of material handling professionals have already made it part of their 2011 plans to be at this important industry event. Come network with industry peers, learn what end-user customers are looking for and salute Howard Bernstein, an industry legend.
1) Tribute to Howard Bernstein. Join us for a tribute honoring Industry legend and 1965 MHEDA President Howard Bernstein. Bernstein is the former CEO of Atlas Lift Truck Rentals & Sales (Schiller Park, IL). He recently transferred ownership of the company to Allen Rawson. MHEDA will be honoring Bernstein during the annual Membership Meeting on Monday, May 2.
2) Customer Panel. Ever wonder what the customer is thinking? Get the front row for this exciting new presentation. MHEDA has invited three material handling customers to get feedback on important issues such as: customer service, technology, brand relevance, the economy, best practices and more. This presentation will take place on Monday, May 2.
3) Industry Panel. Distributors and manufacturers have a complex relationship. MHEDA has invited four industry leaders to discuss how these channel partners can best serve the customer. Topics to be covered include: consolidation, credit crunch, brand loyalty and action steps for a brighter future.
For more information about MHEDA’s Convention, visit www.mheda.org/convention2011 or call 847-680-3500.