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Richards Joins Bluff Manufacturing

Fort Worth, TX — Bluff Manufacturing hired Bill Richards as its customer support manager. Richards will lead Bluff’s 6-person customer support team, responsible for assisting dealer partners and end-users with the company’s yard ramps, dock boards, dock levelers, wheel risers, mezzanines, stairways, service and maintenance platforms and other industrial safety equipment. “I want to enhance our distributors’ experience and continue our partnership to generate additional revenues. I will always be interested in gathering feedback to exceed their needs and ongoing commitment to them,” says Richards. “One of my immediate goals is to streamline processes and procedures to improve efficiencies, productivity and immediate resolution to any questions our distributors may have.” 

Material Handling Equipment Distributors Association

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