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Author Archives: Steve Guglielmo

Continued Growth Expected in 2012

By Alan Beaulieu For many in the material handling industry, the economic doldrums of the Great Recession have given way to tentative growth and improvement. 2011 was a year of growth for the U.S. economy and, more specifically, for the material handling industry. According to the first quarter 2012 issue of The MHEDA Journal, distributors are optimistic that this growth ...

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Creating the Perfect Customer Service Experience

Distributors are at various stages of automating their service operations and using technology accelerators to enhance internal processes and automate communications to the customer and within their organizations. At the 2012 Annual Convention three MHEDA members, John Maybury, President of Maybury Material Handling, Jerry Weidmann, President of Wisconsin Lift Truck and Al Boston, CEO of AK Material Handling Systems, will ...

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From Inauspicious Beginnings Comes Astonishing Success

By Steve Guglielmo When looking at MacKinnon Equipment & Services (Tampa, Fla.) today, it is nearly impossible to picture its roots as a twice-bankrupt Yale Materials Handling factory store. This is a testament to the work of CEO A.D. Sandy MacKinnon, who privatized the store in 1982, and in the 30 years since has grown the dealership from a net ...

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The MBOA: The Voice of Supplier and Associate Members to the MHEDA Board

It’s a nice feeling to know that someone is out there supporting you and looking out for your best interest. The members of the MHEDA Manufacturers’ Board of Advisors (MBOA) is working to make sure that MHEDA’s Supplier and Associate members know that feeling well. The mission of the MBOA is to act as the voice of the Supplier and ...

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Conveying Value Proposition

Question: “At one time, distributors had control over product information, access and price. The Internet and other communication mediums have disrupted this structure such that end users now control much of that. In light of that environment, what tools and methods have you found successful in conveying and maintaining the value proposition that your company brings to the market-place and ...

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Convention Helps You Position Your Company for the Future

By Richard Donnelly, 2012 MHEDA President, EVP of Gregory Poole Equipment Co. In my first article, I wrote about how the economy is predicted for slow growth for the next 3-5 years. The real GDP in 2012 is forecasted to be around 2.3 percent. Job losses have stopped, but companies are reluctant to hire and unemployment continues to be above ...

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MHEDA Members: Doing What You Do Best

By Liz Richards, MHEDA Executive Vice President Given the expertise in this industry, it’s hard to find better sales people than MHEDA members. Of course it’s your life-blood and one of the things you do best. We benefited from your sales skills during the MODEX Show held in Atlanta last February, and we have many of you to thank for ...

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