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Ask The Board

Ask Your Board – Material Handling Business Trends

“How does your company use the annual MHEDA Material Handling Business Trends when doing your strategic planning for the next year?” – Asked by Lindsay R. Boors, Controller at Pennwest Toyota Lift in Mount Pleasant, PA Michael Vaughan, CFO, Liftech Equipment Companies, Inc., E. Syracuse, NY Liftech first starts by sharing the MHBT with our Senior Executive team, each with ...

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Promoting Social Responsibility and Corporate Consciousness

“Members must create a culture that recognizes and blends generational differences. It is imperative to understand the millennial’s desire for corporate consciousness and how this will impact their willingness to stay in place long term. What is your company doing to promote social responsibility and corporate consciousness?  How critical is this to your organizational culture?” – Steve DuBose, Director of ...

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Recognizing Employee Milestones

“Please share your best practices on recognizing your employees’ company milestones including years of service, birthdays, anniversaries, top sales or highest customer service scores.” – Linda Brown, HR Manager, Southern Acquisitions, Farmers Branch, Texas Christina Merrick, Employee Service Manager, MH Equipment on behalf of Scott Hennie, President, Elite Supply Chain Solutions, Hudson, OH At MH Equipment, we know that people ...

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Identifying and Training Successors

“How do you go about identifying and qualifying successors within your company, not only for the owners but also for those in key management positions as well?” – Connie Costner, President Mathand Material Handling Systems, Woodstock, GA   Scott Hennie, President, Elite Supply Chain Solutions, Hudson, OH This is an on-going conversation at the MHEDA Board Meetings and is identified ...

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Preparing For Inflation

“Although interest rates are still very low, there is discussion about the possibility of inflationary business conditions in the next 2-3 years. Younger employees may not have the experience of working through an inflationary environment. What advice would you give to members who may be facing this economic condition?”                       ...

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Emissions Maintenance

“We recently had an issue with some LPG trucks operating in a non- ventilated building and several customer employees became asphyxiated from carbon monoxide poisoning. They all survived but some were hospitalized and this has created a major discussion about emissions testing. We have the tools to do it, but very few customers have signed on to do it perhaps ...

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Fighting Complacency

“In what ways do established material handling businesses get complacent in times of economic growth which come back to haunt them during economic downturns? How should we best use this time of growth to set ourselves apart in the future?” – Susan Allen, CFO, Lift Power, Inc., Jacksonville, Florida Scott Hennie, President, Elite Supply Chain Solutions, Strongsville, OH I believe ...

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Aging Workforce

“A topic we are facing at our company is an aging workforce. We’ve seen a trend emerge that people are finding they want (or need) to work longer in their careers. We’re finding that isn’t always a good thing. Has anybody else noticed this trend and, if so, how are you dealing with it at your company?” – Will Egerton, VP ...

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Measuring The Marketing Department

“What steps can the marketing manager (or department) take to show their contribution to achieving a company’s market share?” – Lorie Leitner, Sales Support Manager at ProLift Industrial Equipment Co. in Louisville, KY Jerry Weidmann  President  Wisconsin Lift Truck Corp. Brookfield, WI The contribution that a marketing department makes to achieving the company’s market share is based on the functions ...

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Addressing the Equipment Shortage

“Considering the current used equipment shortage, when do you think the supply of used equipment will bottom and availability will return to more normal levels? How much worse does everyone think the used equipment shortage will get before it improves?” – John L. Gelsimino, President at All Lift Service Co Inc., in Willoughby, Ohio Jerry Weidmann President Wisconsin Lift Truck ...

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