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Management

Confident Communications

By Amy Kinnaird You may not like it, but we’re always being judged. Consciously or unconsciously everyone judges. It may be how you look or what you say or how you say it. We communicate with our words and our body and our voice. And since you communicate all day, every day, you’re making an impression on the people around ...

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Launching The Certified Forklift Technician Program

MHEDA and the Manufacturing Skills Standards Council (MSSC) partnered to launch the Certified Forklift Technician (CFT) designation in 2017 as an effort to combat the “skills gap” shortage in the material handling industry. The CFT was created to raise performance of forklift technicians, assist individuals in finding higher paying jobs and help employers ensure their workforce is skilled and robust. ...

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Why Culture?

By Bill Kaiser Today, more than ever before, culture has become the “hot topic” in business. You can hardly open a business journal or magazine without finding some article about the importance of organizational culture. The first 2018 issue of Harvard Business Review features culture as the lead topic. Deloitte’s annual Global Human Capital Trend Report consistently ranks culture among ...

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When Processes Are No Longer Optional

By Amy Kinnaird It’s Monday morning and you have everything all lined up for the week. Ah! What a good feeling. You sit down at your desk at 7:45am with your second cup of coffee…and by 9am, everything you had planned to do has changed. The phone is ringing off the hook and your email has blown up. You’ve gone ...

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9 Questions for Leaders

By Amyk Hutchens People often say they just need the better answer to move ahead of their competitors in business. We believe you need the better question. Why? The brain triggers on questions, and when you ask your brain a really great question, only then do you get the really great answer. There are 9 questions that leaders should ask ...

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Do Unto Others As They Want To Be Done Unto

By Linda Larsen, CSP, CPAE Most writers would tell you that the hardest part of writing is actually getting started, and I am no exception. When I have a deadline and absolutely have to write an article, it’s astonishing to me how many chores I can think of that absolutely, positively HAVE to be done right then. And since my ...

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The Benefits and Challenges of ESOPs

MHEDA members share their experiences with employee stock ownership plans The topic of transition plans has been a hot button issue throughout the industry in the last several years. As Baby Boomers have begun retiring, they need a transition plan to ensure that the company continues to thrive. Some opt to sell the company to the next generation of ownership, ...

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Defining MHEDA’s 2018 Critical Impact Factors

MHEDA’s Chairman of the Board and CEO discuss the changes to this year’s Critical Impact Factors and how they will shape the industry going forward Every year, the MHEDA Board of Directors release their list of Critical Impact Factors that will be shaping the material handling industry in the upcoming year. These lists deal with trends in the economy, customer ...

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Quitting 101

By Buddy Smith, 2017 MHEDA Chairman of The Board In this issue, we celebrate sales success stories from our dealers. The sales process has changed a good bit over the last few years. It is longer and more scrutinized than ever before. It seems that a sales person needs to utilize different skills in today’s world such as financial acumen, consensus ...

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MHEDA Works With MSSC to Develop Certified Forklift Technician Designation Program

For years, one of the biggest issues facing the material handling industry has been a “skills gap shortage.” Forklift dealers, especially, felt this crunch in the inability to find qualified technicians. Older technicians are retiring at a faster pace and there is not a large base of qualified employees to come in and take their place. Each year, MHEDA publishes ...

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