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Tag Archives: 2Q 11 Cover Story

Dealing With A Difficult Customer

How manufacturers and distributors can work together to manage the relationship. Much has been discussed over the years about fostering a healthy relationship between the manufacturers of material handling equipment and the distributors who resell the products. All of this advice—open communication, establishing common goals and training, to name a few—in the end should result in a trustworthy, mutually profitable ...

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