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Tag Archives: Ask Your Board

Innovations and Best Practices

“As you build your business and focus on improving your dealership’s processes and policies, what innovations/best practices have you implemented in the various departments that you are most proud of? How do you make sure these practices are duplicated by every present as well as future employee?” –    John Truss, Operations Manager, Lift Power Inc. in Jacksonville, Florida Scott Lee ...

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Recruitment and Retention

Recruitment and Retention “What are the most significant changes a company can implement to recruit and retain talent in the material handling industry within a reasonable budget? How much would you allocate to the recruitment process if you chose to outsource?”- Allan Haynsworth, President Atlantic Lift Systems, Norfolk, VA. Jerry Weidmann President Wisconsin Lift Truck Corp. Brookfield, WI Retention The ...

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Organization and Management of Information

Many material handling dealers are enduring an ever-increasing number on inquiries regarding either: •Health and Safety Pre-Qualification forms with exceptional documentation and data. (For example OSHA 300 & 300A reporting, EMR rating, Drug Screening information and Background Check procedures, SIC/ NASIC Codes, Dunn’s # and Certificates of Insurance). •Written Sustainability Plans and Procedures (including details of how our respective dealerships ...

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Conveying Value Proposition

Question: “At one time, distributors had control over product information, access and price. The Internet and other communication mediums have disrupted this structure such that end users now control much of that. In light of that environment, what tools and methods have you found successful in conveying and maintaining the value proposition that your company brings to the market-place and ...

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