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Tag Archives: Field Service

Field Service Technicians Go Mobile

By Heather Angus-Lee Day-to-day tasks look a whole lot different lately for more than two dozen field service technicians working out of the Cincinnati, OH, location of leading equipment distributor, Equipment Depot. They are using ruggedized tablets that connect them directly to their company’s Enterprise Resource Planning (ERP) business software system via a mobile device interface called MobileFrame, which lets ...

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