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Tag Archives: hal ingram

Why the Customer Experience Matters

By Steve Guglielmo One thing that sets MHEDA members apart is their unyielding devotion to serving the customer. When I first started working at The MHEDA Journal, the industry, indeed the whole country, was in the throes of a terrible recession. And the very first article that I ever worked on was the 2011 Distributor Forecast. As the editorial staff ...

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