With its lower price, higher margins and faster sales cycle, used equipment sales can help dealers climb out of the hole that the economy has put so many companies in. By David Morrison.
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With parts and service departments making up a significant chunk of many distributors’ business, and every dollar becoming more and more important, MHEDA held its Parts and Service Management Conference September 11-12, 2009, at the Crowne Plaza Chicago O’Hare in Rosemont, IL.
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When something goes wrong with a piece of equipment, the responsibility for a satisfactory response falls on a company’s service technicians. What type of person is cut out for this demanding profession?
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Companies have the ability to dramatically reduce damage-related costs by adding forklift-monitoring technologies into their daily operations. By R.C. Greenberg.
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MHEDA Edge spoke with a random sample of salespeople and asked them about the inefficient practices they’re seeing in their customers’ operations and how they’re striving to help the customer to meet those needs.
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