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Tag Archives: Service

Selling Warranty Contracts

Selling service contracts along with a forklift or other piece of material handling equipment offers benefits to forklift dealers and end users. By George Schmid and John Burkart.

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Me And My Service Truck

When it comes to what type of service vehicle for a forklift dealer to use, it's not an easy decision. Material handling distributors want something that's big enough to hold adequate parts inventory, but not so big that fuel mileage suffers.

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Proprietary Software

The lift truck industry is becoming ever more sophisticated and diagnostics are becoming easier. A side effect of that is that proprietary software in lift trucks is making it more difficult for lift truck service technicians to service brands that they don’t represent. By Clark Simpson and Dave Nicolette.

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Servicing Conveyors

The importance of conveyor maintenance is often overlooked for by end-users and material handling professionals. However, conveyor maintenance is critical for both end-users and engineered systems distributors. By Chuck Frank.

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Lift Truck Diagnostic Software

Proprietary diagnostic software is making it more difficult for material handling distributors to service lines of lift trucks that they don’t represent.

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Don’t Fight The Speakerphone!

When teleconferencing with a small number of material handling peers or customers, speakerphone is a viable option. However, there are certain groundrules that you should abide by. By Nancy Friedman.

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